| Interest Income | 211.73B | 267.11B |
| Interest and similar expenses | −144.28B | −193.84B |
| Net interest income | 67.45B | 73.27B |
| Fee and commission income and income from banking fees | 28.34B | 31.07B |
| Net gains/(losses) on financial assets and liabilities measured at fair value through profit or loss | −2.25B | 3.17B |
| Net gains/(losses) on financial assets measured at fair value through other comprehensive income | 1.03B | −99.34M |
| Net gains/(losses) on foreign currency transactions | 2.70B | 3.58M |
| Insurance services result | 8.94B | 11.33B |
| Gross profit from insurance and pension plans | 8.94B | — |
| - Insurance and pension income | 57.34B | 61.11B |
| - Insurance and pension expenses | −48.40B | −49.78B |
| Operating income | 10.43B | 14.40B |
| Expected credit losses on loans and advances | −26.64B | −28.68B |
| Expected credit losses on other financial assets | −889.16M | −930.10M |
| Personnel expenses | −22.28B | −24.44B |
| Other administrative expenses | −16.58B | −16.07B |
| Depreciation and amortization | −6.37B | −7.06B |
| Other operating income/(expenses) | −18.09B | −22.70B |
| Operating expenses | −90.85B | −99.88B |
| Income before income taxes and share of profit of associates and joint ventures | 15.37B | 18.86B |
| Share of profit of associates and joint ventures | 1.53B | 2.16B |
| Income before income taxes | 16.90B | 21.02B |
| Income tax benefit/(expense) | 641.64M | 2.90B |
| Net income | 17.54B | 23.92B |
| Net Income | 17.25B | 23.67B |
| Non-controlling interests | 289.25M | 251.93M |
| Net income | 17.54B | 23.92B |
| – Earnings per common share | 1.55 | — |
| Earnings Per Share (Basic) | 3.26 | 4.48 |
| – Earnings per preferred share | 1.71 | — |